Accident repair in Telford, back to factory standard
Autocraft is a family-run, manufacturer-approved accident repair group. From a scuffed bumper to major structural damage, your car is repaired the way its maker intended, with genuine parts and approved methods.
- 25+ manufacturer approvals
- BSI Kitemark BS10125
- Carbon-neutral repair centre
- EV, aluminium & van repairs
BS10125 certifiedIndependently audited repairs
What happens next, step by step
An accident is stressful enough. We take the paperwork and the worry off your hands and keep you updated from the first call until your car is back on your drive.
Get safe, then call us
Once everyone is safe, call your nearest Autocraft centre. We can arrange recovery and talk you through what to do next.
We deal with your insurer
Tell your insurer you want Autocraft to repair your car. We liaise with them on approval, so you don't have to chase anyone.
Repaired to factory methods
Trained technicians follow the manufacturer's repair method, using genuine parts and computer colour-matched paint.
Checked and handed back
Every repair is quality-checked before handover, so your car looks right, drives right and keeps its safety systems working.
Know your rights: it is your car and your choice. You can ask your insurer for your car to be repaired by a manufacturer-approved repairer like Autocraft, even if they suggest somewhere else. Read more about your rights
Body and accident repairs for every make
Cars and light commercial vehicles, private owners, fleets and insurers. Small scrapes are handled quickly, and major structural repairs are put right properly.
Accident repair
Major and minor collision damage, including chassis straightening and structural repairs on modern jigs.
EV and aluminium repair
Safe handling of high-voltage electric vehicles and specialist aluminium bodywork, in line with manufacturer guidance.
Van repairs
Light commercial vehicle repairs that keep business vans earning, with fleet reporting when you need it.
Insurance claims
We work directly with insurers to agree your repair, keep paperwork moving and update you as it progresses.
Dents, scuffs and paint
Smart repairs for bumpers, panels and paintwork, colour-matched by computer for a finish you can't spot.
Fleet and maintenance
Repair and maintenance support for fleets and business users, planned around your vehicles' downtime.
Low-bake paint booths and computer colour matching, for a finish nobody can spot.
Trusted by the manufacturers who built your car
Manufacturer approval means our technicians, equipment and repair methods have been checked by the brand itself. Your repair keeps your car's safety, value and warranty where they should be.
- Abarth
- Alfa Romeo
- Audi
- BMW
- Citroën
- Cupra
- DS Automobiles
- Fiat
- Honda
- Hyundai
- Jeep
- Kia
- Leapmotor
- Lexus
- MINI
- Mitsubishi
- Nissan
- Peugeot
- Polestar
- SEAT
- Škoda
- Toyota
- Vauxhall
- Volkswagen
- Volkswagen Commercial Vehicles
- Volvo
The British Standards Institution's mark for vehicle damage repair, independently audited for quality and safety.
Autocraft Telford was the first carbon-neutral accident repair centre in Shropshire.
Working alongside insurers, fleet operators and leasing companies to repair their customers' vehicles to standard.
NBRA Greener Award Gold 2023 
British Bodyshop Awards 2023 
Bodyshop Excellence Awards 2023 
Motor Trader Awards 2023 
Bodyshop Magazine Awards 2023
A family business with factory-grade facilities
Since 1981 Autocraft has grown from a local bodyshop into one of Shropshire's leading accident repair groups, without losing the personal service of a family firm.
Genuine parts, approved methods. Repairs follow each manufacturer's own procedures.
Modern equipment. Jigs, measuring systems and low-bake paint booths built for today's cars.
Kept in the loop. One point of contact and regular updates while your car is with us.
Greener repairs. A carbon-neutral site and award-winning sustainability work.
years repairing cars across Telford, Shrewsbury and the wider Shropshire area.
square feet of manufacturer-approved repair space at Hortonwood, Telford.
Two repair centres in Shropshire
Our main manufacturer-approved centre is at Hortonwood in Telford, with a body repair centre in Shrewsbury for quicker cosmetic work.
Autocraft Telford
- Address
- Unit 1-3, Hortonwood 33, Telford TF1 7EX
- Phone
- 01952 617468 or 01952 608702
- office@autocraft-telford.co.uk
- Hours
- Monday to Thursday 8am to 5pm
Friday 8am to 2pm
Closed weekends
Autocraft Shrewsbury
- Address
- Westbury Garage, Featherbed Lane, Shrewsbury SY1 4NU
- Phone
- 01743 457716
- bodyshop@autocraftexpress.co.uk
- Hours
- Monday to Thursday 8am to 5pm
Friday 8am to 2pm
Closed weekends
Autocraft news and advice
Understanding Your Car Insurance: Will it Cover my Repairs- Yes, it usually covers repairs to your own vehicle - even if the accident was your fault.
Apprentices Morgan Kennard and Lewis Robinson Shortlisted for National Industry AwardsWe're proud to announce that two of our outstanding apprentices, Morgan Kennard and Lewis Robinson, have been…
Motorhome Maintenance Tips to Prevent Expensive RepairsWater damage is one of the most common (and costly) issues in motorhomes. Even a small leak can lead to rot…Accident repair questions, answered
Can I choose Autocraft even if my insurer suggests another repairer?
Yes. You have the right to choose who repairs your car. Tell your insurer you would like a manufacturer-approved repairer such as Autocraft, and we will work with them to agree the repair.
Do you repair electric and hybrid cars?
Yes. Our technicians are trained to work safely on high-voltage electric and hybrid vehicles, and we carry out specialist aluminium repairs to manufacturer standards.
Will a repair affect my manufacturer warranty?
Using a repairer approved by your car's manufacturer, with genuine parts and approved methods, is the best way to protect your warranty and your car's resale value.
How do I get a repair estimate?
Send us a few clear photos of the damage with your registration and contact details, or call the Telford or Shrewsbury centre. We will come back to you with the next steps.
Do you repair vans and fleet vehicles?
Yes. We repair light commercial vehicles and work with fleet operators and leasing companies to keep vehicles off the road for as little time as possible.
Damaged? Send us a photo
The quickest way to get your repair moving: send a few photos of the damage and the team will be in touch to talk you through the next steps.
- One photo of the whole car, showing the registration
- Two or three close-ups of the damage
- Your name, phone number and insurer, if you are claiming